Privacy Policy
Last updated: 10/27/2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include:
- Personal information (name, email address, phone number, shipping address)
- Order details and purchase history
- Payment information (processed securely by our payment providers)
- Size preferences and fit feedback
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping notifications
- Communicate about products, promotions, and updates
- Improve our products and shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Shipping carriers for order delivery
- Payment processors for transaction processing
- Email service providers for order notifications
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for data transmission and secure servers for data storage.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data
Cookies
We use cookies to enhance your shopping experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@soulany.com.